We’re here to help with any questions about your Chick It Up experience, whether it’s about your order, the Chick Club, or just a chat about our bold flavors. Our team at 11 Melcombe Pl, London, is ready to assist via phone, email, or in person. Check out our contact details and hours below to connect with us. Let’s keep your crispy cravings on track!
Have a specific question or feedback? Drop us a message using the form below, and our team will get back to you within 24 hours. Whether it’s about your order, a flavor suggestion, or joining the Chick Club, we love hearing from our London flock. Fill out the details, and let’s spice up the conversation!
WHERE’S MY FOOD?
Track Your Order
Waiting for your crispy fix? Tracking your Chick It Up order is easy! Whether you’re getting delivery or picking up at 11 Melcombe Pl, London, follow these steps to stay updated on your meal’s journey. From kitchen to your hands, we’ll keep you in the loop with real-time updates. Enter your order number online or use our app to see where your bold flavors are at!
How to Track
Grab your order number from your confirmation email.
Visit our website or app and go to “Track Order.”
Enter your order number and hit “Track” to see updates.
COMMON QUESTIONS
FAQs
Got a question about Chick It Up? Our FAQs cover everything from ordering and delivery to Chick Club rewards and dietary info. Organized by topic, these answers are designed to help you navigate your experience at 11 Melcombe Pl, London, with ease. Can’t find what you need? Reach out to us at contact@chickitup.com or call +44 20 3987 6412 for personalized support.
Ordering
Go to our Menu page, select your items, add to cart, and checkout with your delivery or pickup preferences.
Contact us immediately at +44 20 3987 6412 if your order hasn’t been prepared yet.
Delivery
Check our Delivery Zones section below for a list of postcodes we serve.
Delivery typically takes 30-45 minutes, depending on your location and order volume.
Chick Club
Sign up for free on our website or in-store at 11 Melcombe Pl with your name and email.
Log into your account online or show it in-store to redeem points for rewards.
QUICK FIXES
Troubleshooting
Running into an issue with your Chick It Up order? Our troubleshooting guide covers common problems and solutions to get you back to enjoying London’s boldest chicken. From payment hiccups to delivery delays, we’ve got you covered with clear steps. If these don’t solve your issue, contact us at 11 Melcombe Pl or via contact@chickitup.com or call +44 20 3987 6412 for quick help.
Payment Failed
Check your card details, ensure sufficient funds, or try another payment method.
Order Not Received
Track your order online or call +44 20 3987 6412 to check its status.
Craving Chick It Up but not sure if we deliver to you? Our delivery zones cover key London areas, ensuring your bold flavors arrive hot and crispy. Check the postcode list below to see if your address is in our range. Outside our zones? Visit us at 11 Melcombe Pl for pickup or join us in-store to satisfy your chicken fix. Let’s get those flavors to you!
NW1 £2.50
NW2 £2.50
W1 £3.00
W2 £3.00
SW1 £3.50
SW7 £3.50
GRAB YOUR ORDER
Pickup Info
Prefer to swing by for your Chick It Up order? Pickup at 11 Melcombe Pl, London, is quick and easy. Follow these steps to grab your crispy chicken without the wait. Place your order online or in-store, and we’ll have it ready when you arrive. Check out the process below and come by to experience London’s boldest flavors straight from our kitchen!
Place Order
Order online or in-store at 11 Melcombe Pl.
Get Confirmation
Receive your order number and pickup time.
Pick Up
Show your order number at our counter.
WHEN WE’RE OPEN
Opening Hours
Planning a visit to Chick It Up? Our doors at 11 Melcombe Pl, London, are open daily to serve you bold, crispy chicken. Check our weekly hours below to know when you can pop by for dine-in, pickup, or just to soak in the vibe. Whether it’s lunch or a late-night craving, we’re here to keep London fueled with flavor. Come see us soon!
Day
Hours
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Sunday
12:00 PM - 10:00 PM
WE’VE GOT YOU
Still Need Help?
Haven’t found the answer you need? No worries—our team at Chick It Up is ready to assist. Reach out via email, phone, or pop by 11 Melcombe Pl, London, for personalized support. Whether it’s an order issue, a Chick Club question, or just a flavor chat, we’re here to make your experience bold and hassle-free. Let’s get your crispy fix sorted!
